Search results for "Relationship quality"
showing 6 items of 6 documents
The immediate impact of lockdown measures on mental health and couples’ relationships during the COVID-19 pandemic
2021
BackgroundLockdown measures during the COVID-19 pandemic are expected to have negative effects on mental health and relationship quality. However, little is known about the magnitude of these psychological effects on a population level and for vulnerable subgroups.MethodsA representative sample (N = 2503; 50.2% female; mean age = 49.5) of the German population was assessed face-to-face during the COVID-19 pandemic (February 10-April 25, 2020). They were examined for differences in mental health (BSI-18) and relationship quality (PFB) in a pre-lockdown and lockdown subsamples. After testing and establishing the measurement models in confirmatory factor analyses, we added covariates as predic…
Brand misconduct: Consequences on consumer–brand relationships
2010
Abstract This paper investigates the effects of brand misconduct on a consumer–brand relationship. Brand misconduct describes a brand's behavior that disappoints consumers' expectations of the brand, for example the alleged use of child labor in soccer ball factories contracted by Adidas , Nike and Puma . Based on relationship and congruency theory, this paper develops a model to explain consumer–brand relationship and its impact on consumers' repurchase intentions. According to this model, functional congruence, actual and ideal self-congruence, partner quality and brand relationship quality represent factors determining repurchase intention. An empirical investigation with regard to jeans…
Negative eWOM and perceived credibility : a potent mix in consumer relationships
2022
PurposeBased on the foundations of the schema theory, the elaboration likelihood model (ELM) and customer experience literature, this research examines how the interplay between a consumer's previous shopping experience(s) and perceived credibility of negative online word-of-mouth (PCNWOM) leads to improved consumer–firm relationship quality (RQ).Design/methodology/approachThe authors utilised series of scenario-based experiments (N = 918) to test the research hypotheses.FindingsThe authors show that a focal customer's previous shopping experiences attenuate the perceived credibility of negative word-of-mouth on social media by other customers, which in turn weakens consumer–firm RQ. The au…
Direct and indirect effects of self-image congruence on brand loyalty
2006
The purpose of the paper is to test a model dealing with direct and indirect effects of self-image congruence on brand loyalty. The model posits that self-image congruence positively affects brand loyalty directly and indirectly through functional congruity, product involvement, and brand relationship quality. The model was tested using cars as the product stimulus in a survey of 600 car owners. We chose automobiles because cars are high in conspicuousness (therefore are likely to be evaluated using symbolic criteria) and are used across a variety of situations. The model was mostly supported by the data. First, the results document the paramount importance of self-congruity in predicting b…
Pāra attiecību kvalitātes saistība ar konfliktu risināšanas stiliem sievietēm un vīriešiem
2021
Pētījuma mērķis bija izpētīt, vai pastāv saistība starp pāra attiecību kvalitāti un konfliktu risināšanas stiliem pāra attiecībās sievietēm un vīriešiem. Izpētē piedalījās 96 respondenti vecumā no 25 – 35 gadiem, iedalot sieviešu (n=66; SD=2,93) un vīriešu (n=30; SD=2,30) grupu. Pētījums ir neeksperimentāls, korelatīvi aprakstošs. Instrumentārijs iekļauj divas aptaujas: Uztvertās attiecību kvalitātes komponentu aptauja (Perceived Ralationship Quality Components, PRQC, Fletcher, Simpson & Thomas, 2000); Romantisko partneru konfliktu skala (The Romantic Partner Conflict Scale, Zacchilli, Hendrick, & Hendrick, 2009). No iegūtajiem datiem izriet statistiski nozīmīgas pozitīvas un negatīvas kore…
Līdzjūtības pret sevi, pašcieņas un partnerattiecību kvalitātes saistība
2019
Pētījuma mērķis ir izpētīt partnerattiecību kvalitāti, līdzjūtību pret sevi un pašcieņu, un veikt empīrisko pētījumu to sakarību pārbaudei. Pētījumā piedalījās 131 respondents, vecumā no 19 līdz 35 gadiem. Pētījumā tika izmantotas sekojošās metodes: pašcieņas mērīšanai: Rozenberga pašcieņas skala (Rosenberg self-esteem scale, (Rosenberg, 1965)), Latvijā adaptējusi Anika Miltuze, 1996.gadā; Partnerattiecību kvalitātes mērīšanai: Uztvertās attiecību kvalitātes komponentu aptauja (Perceived Relationship Quality Components, PRQC, (Fletcher, Simpson & Thomas, 2000)). Latvijā adaptējusi Ilze Plauča 2010.gadā. Līdzjūtības pret sevi mērīšanai: Līdzjūtības pret sevi skala (Self-compassion scale, (Ne…